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YOUR PRACTICE FULLY SUPPORTED

YOUR PRACTICE FULLY SUPPORTEDYOUR PRACTICE FULLY SUPPORTEDYOUR PRACTICE FULLY SUPPORTED

Expert virtual assistance for medical practices

Patient calls, credentialing + more

BOOK A CONSULTATION
START HERE

YOUR PRACTICE FULLY SUPPORTED

YOUR PRACTICE FULLY SUPPORTEDYOUR PRACTICE FULLY SUPPORTEDYOUR PRACTICE FULLY SUPPORTED

Expert virtual assistance for medical practices

Patient calls, credentialing + more

BOOK A CONSULTATION
START HERE

About Us

Phone & Text Management

Medical concierge VA support

Medical concierge VA support

What's something exciting your business offers? Say it here.

Medical concierge VA support

Medical concierge VA support

Medical concierge VA support

One account manager dedicated to providing you metrics, reports, address any needs or concerns, coaching for VA optimal compliance. 

Website & Marketing

Medical concierge VA support

Medical Billing & Coding

Handles the day-to-day execution of online campaigns, managing tasks like social media posting, email newsletters, basic website update, content & website execution.

Medical Billing & Coding

Medical concierge VA support

Medical Billing & Coding

Don't miss out on revenue! VA medical coding, documentation, medical necessity, and compliance assistant. 

Credentialing

Front Desk Management

Front Desk Management

Our team will handle the healthcare provider credentialing lifecycle by gathering documents, managing CAQH ProView profiles, submitting insurance enrollment applications, and tracking renewal deadlines. They will act as the administrative bridge between a medical practice and your insurance payers to ensure network compliance and prevent revenue delays.

Front Desk Management

Front Desk Management

Front Desk Management

Our team handles checking eligibility, checking in patients, collection of co-pays, registration, incoming calls, scheduling appointments, managing emails, handle basic-service questions. Book, change, cancel appointments. Send appointment reminders + more.

RPM & CCM

Front Desk Management

Prior Authorization

Scale RPM (remote patient monitoring) and CCM (chronic care management) in house by bringing physiologic monitoring, patient follow-up, documentation, and billing workflows into one platform.

Prior Authorization

Front Desk Management

Prior Authorization

Our HIPAA-trained professionals specialize in efficiently and accurately handling authorization requests, in coordination with your team.

Premier Administrative support

Bilingual: English & Spanish Speaking

Bilingual: English & Spanish Speaking

Bilingual: English & Spanish Speaking

What's something exciting your business offers? Say it here.

BAA signed before you hire

Bilingual: English & Spanish Speaking

Bilingual: English & Spanish Speaking

Say something interesting about your business here.

HIPAA Trained

Bilingual: English & Spanish Speaking

24/7 Answering Coverage

What's a product or service you'd like to show.

24/7 Answering Coverage

Bilingual: English & Spanish Speaking

24/7 Answering Coverage

Give customers a reason to do business with you.

Local Hiring rate $26.67 - $33.33/Hr OR Assist Pro Hiring rate $9/Hr

How it works

Schedule a free consultation

Choosing & Matching the Right Virtual Assistant

Choosing & Matching the Right Virtual Assistant

Identify your needs. Before hiring a virtual assistant, it’s crucial to identify the tasks you need assistance with. We can help with that. 

CALL OR TEXT NOW

Choosing & Matching the Right Virtual Assistant

Choosing & Matching the Right Virtual Assistant

Choosing & Matching the Right Virtual Assistant

We obtain a thorough, personalized intake of your needs and match you with the appropriate help. Find candidates with relevant experience and skills. Consider their communication style, language needs and availability to ensure they align with your work hours. 

Onboarding your Virtual Assistant

Choosing & Matching the Right Virtual Assistant

Establishing VA Communication Channels

We will provide your virtual assistant with all necessary resources, including access to software, tools, and any specific guidelines they need to follow. A well-structured onboarding process sets the foundation for success!

Establishing VA Communication Channels

Establishing VA Communication Channels

Establishing VA Communication Channels

Effective communication is vital when working with virtual assistants. We will set up clear channels, such as email, chat applications, or project management tools, to facilitate easy and efficient communication. Regular weekly reports will be administered to you.

Performance Analytics

Establishing VA Communication Channels

Ongoing evaluation of VA Integration

We will provider clear, professional, and broad enough to cover productivity tracking, feedback collection, and performance improvement. 

Ongoing evaluation of VA Integration

Establishing VA Communication Channels

Ongoing evaluation of VA Integration

After a period of integration, evaluate the impact of having a virtual assistant on your business operations. Assess improvements in efficiency and productivity. This evaluation can guide future decisions regarding virtual assistant utilization. 

Why Work With Us

At Assist Pro, we provide reliable business support tailored to medical practices, helping you spend less time on administrative tasks and more time caring for your patients. From medical billing and provider credentialing to website design, virtual assistants, marketing, social media, and graphic design, our trusted team handles the behind-the-scenes work so you can focus on what matters most. 



Frequently Asked Questions

Virtual Assistants help medical practices save more than 50% on labor costs. Without the added expenses of taxes, benefits, and paid time off, practices can significantly reduce overhead while still receiving high-quality, reliable support. 


 All Virtual Medical Assistants (VMAs) receive extensive training on HIPAA regulations, including but not limited to: Proper handling of Protected Health Information (PHI), Identifying and mitigating risks of data breaches, Secure communication practices to prevent unauthorized access.


Yes. Most professional VAs sign NDAs to protect sensitive business and client data.


We ensure that all communication between VMAs and your practice is conducted via HIPAA-compliant platforms, such as: Encrypted email services, Secure file-sharing systems, HIPAA-compliant phone and video conferencing tools.


VMAs are granted access only to the information necessary to perform their duties. Role-based permissions ensure that sensitive data is restricted to authorized personnel.


You will be assigned an Account Manager who will deliver weekly reports on productivity and quality.


We provide virtual assistant services at an hourly rate. The rate for hourly services is $9 per hour. However, we encourage our clients to take advantage of our monthly plans with discounted rates with bundle purchases.


Book a free consultation today

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